Refund Policy

Refund Policy for WM Fitness Power Workout

Effective Date: 1 August 2024

Thank you for choosing WM Fitness Power Workout. Please read our Refund Policy carefully before making any purchases on our website.

1. Non-Refundable Purchases

All purchases made through the WM Fitness Power Workout website, including but not limited to memberships, personal training sessions, class packages, promotional offers, and merchandise, are non-refundable. Once a purchase is completed, we do not offer refunds, exchanges, or cancellations under any circumstances.

2. Memberships and Packages

  • Memberships: All memberships purchased through our website are non-refundable. Membership fees are billed according to the terms agreed upon during sign-up and cannot be refunded, whether in full or prorated, even if you decide to cancel your membership before the end of the term.

  • Class Packages: Class packages, including any promotional or discounted packages, are non-refundable and non-transferable. Please ensure that you can commit to the classes before purchasing a package.

3. Personal Training and Services

  • Personal Training Sessions: Personal training sessions purchased on our website are non-refundable. If you need to reschedule a session, please contact us at least 24 hours in advance to avoid losing the session.

  • Other Services: Any other services or events booked through our website are also non-refundable.

4. Merchandise

  • Non-Refundable Items: All merchandise purchased through our website is non-refundable. Please ensure that you select the correct items and sizes before completing your purchase.

5. Exceptions

The only exceptions to our non-refundable policy are in the case of errors on our part, such as incorrect billing or shipping errors. In such cases, please contact our customer service team within 7 days of your purchase to resolve the issue.

6. Contact Us

If you have any questions or concerns about this Refund Policy, please contact us at:

WM Fitness Power Workout
Email: enquiry@wmfitness.hk      
Phone: +852 5966 1314